HCR Home Care

(800) 270-4904

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    • Home
    • About HCR
      • About Us
      • Awards & Recognition
      • Community Partnerships
      • Corporate Compliance
      • DSRIP Documentation
      • High Tech Home Care
      • History/Timeline
      • Insurance & Billing
      • Senior leadership Team
      • Privacy Practices
      • Testimonials
    • Our Services
      • HCR Services
      • What is Home Care?
      • Nursing Services
      • Palliative Care
      • Pediatric Care
      • Telehealth Monitoring
      • Wound and Ostomy Care
      • Personal Care Services
      • Care Management
      • Medical Social Work
      • Private Pay Options
      • Rehabilitation Services
      • Falls Prevention
      • Joint Replacement
      • Pain Management
      • Parkinson's Disease
      • Stroke Rehabilitation
      • Specialty Care Programs
      • Diabetes Management
      • Cardiac Specialty Team
      • Transcultural Care
      • Veterans Care
    • HCR Careers
    • HCR Cares
    • Locations
      • Serving Patients
    • News & Events
      • HCR News & Events
      • Community Blog
      • Press Releases & News
    • For Providers
    • Thank A Caregiver
    • Contact Us
    • Documents

(800) 270-4904

HCR Home Care

  • Home
  • HCR Careers
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  • For Providers
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Telehealth Monitoring

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HCR Home Care has developed a Telehealth Program to enhance the care provided by HCR clinicians, improving quality care and independence. HCR has been using telehealth monitoring equipment since 2007 to assist our clinicians in preventing unnecessary re hospitalizations.


With Telemonitoring, we strive to do the following:


► Decrease avoidable hospitalizations and Emergency Room visits,

► Improve patient outcomes such as medication management,

► Improve self-care management,

► Increase early identification of disease exacerbation,

► Decrease visit utilization thus decreasing the cost of care, and

► Improve patient satisfaction.


Home Telemonitoring gives our patients the ability to monitor status changes daily (or more often, if needed) and assist patients in learning self-care management of their disease. It can be used on any patient who may benefit from daily monitoring, however has been largely used on patients 

with heart failure.


Telemonitors collect data such as blood pressure, heart rate, oxygen saturation, weight, and blood glucose. It also asks patients health or disease related questions and can provide evidence-based teaching to the patient. After the patient uses the monitor, the patient information is transmitted to a secure website. HCR uses a centralized monitoring system whereby the results are monitored by an in-office registered nurse (RN) seven days per week.


Our monitors work via cell phone or a land line telephone. The monitors can be programmed in English, Spanish, or over five other languages. HCR will work with your physician to establish specific monitoring parameters for vital signs, weight, oxygen saturation, or blood glucose levels. Telehealth reports with patient specific data can be faxed to the physician regularly and/or based on the physician’s preference. With your physician’s guidance, we will establish interventions to address urgent issues.


When should you consider using Telehealth Monitoring?


► Adjustment in Medications

► Uncontrolled Hypertension or Hypo-tension

► Diabetes – Newly diagnosed or unable to self manage

► COPD

► Congestive Heart Failure

► Any health condition requiring regular monitoring

Get Started!

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Customer Corner

"I have had some health issues this year and have needed home care. I want you to know that the home care [I] received from HCR was exceptional. They [our home care team] were all professional, thoughtful, caring and they brightened [my] life. I can’t say enough good things about all of them.Thank you for such wonderful service."

~ Betty and Ed S. 

HCR Home Care

85 Metro Park, Rochester NY, 14623

Call (800) 270-4904 Fax (888)-705-4843

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ALL RIGHTS RESERVED