Here's what a few of our clients are saying about hcr
Michael N. - Morrisonville, NY
I recently had an illness and had to be in the hospital for approximately 3 1/2 weeks. I had nurses from your organization come to my home to get me back on my feet. I had lost a lot of my muscle mass and stamina during my stay at hospital, plus had some medical needs. Your nurses from the North Country region are excellent! Every single one of them was great! You can take pride that you have employees like this representing your organization. Please convey my deep gratitude and appreciation for the nurses in my time of need. I think this is a great service! Thanks so much.
Nidia S. - Rochester, NY
Our family wants to express our most sincere appreciation for the wonderful care you provided. Your staff always went above and beyond of what was expected of them to provide services.
Rose Marie H. - Rochester, NY
We thank you so very much for helping us to get permanent aide service. Just know you are truly a blessing!! Again, thank you.
Betty and Ed S. - Rochester, NY
I have had some health issues this year and have needed home care. I want you to know that the home care [I] received from HCR was exceptional. They [our home care team] were all professional, thoughtful, caring and they brightened [my] life. I can’t say enough good things about all of them.Thank you for such wonderful service.
Linda B. - Scottsville, NY
It would be very remiss of me to not write and thank you from the bottom of my heart for the excellent care your nurses bestowed. They were absolutely wonderful in every sense of the word. Their cheerful smiles (must be a job requirement!), caring ways, and expertise helped to make a painful experience more bearable…Thank you again for all you did this summer, and for all you continue to do for others each and every day of the year. You truly do make a difference. We know because we were on the receiving end.
Phyllis S. - Hamlin, NY
These people who came to my home were very helpful. They explained the procedures necessary to help me. They told me the whys and the where- fors. They were indeed a great help.
Maria D.S. - Spencerport, NY
[HCR's] Hispanic Team Coordinators have been wonderful and very caring; however, there is one that has stood out. Mark Cuevas is an exceptional employee. There are so many qualities about him that are outstanding. His communication skills are excellent. He is prompt, courteous, and patient. My calls are always answered without delay and he makes sure to touch base with us to assure that the family is comfortable with the coordinating schedules…I am so impressed with Mark’s extraordinary professionalism and sensitivity.
Ilene S. - Hilton, NY
Dear Lauren and all the beautiful people at HCR...I want to say thank you so much for all you did. You were so caring and patient. [I] will never forget you. [I] love each of you and will certainly recommend you highly.
Beth J. - Rochester, NY
I want to thank you for the wonderful care that you provided during the last few months… Your kindness and your attention meant a great deal to [me], and it gave all of us peace of mind.
Marlene M. - Rochester, NY
HCR has been our saving grace!
Dawn B. - Au Sable Forks, NY
HCR provided home care services to me when I returned home, in Clinton County, after having surgery. I wanted to let you know how pleased I am with the services you/your employees provided. The two professionals who worked with me, Pam Hutchins (Nurse) and Thomas Whitcomb (Physical Therapist),were extremely helpful, knowledgeable, professional, and compassionate at a time when I really needed their help. They were a crucial part of my recovery process. Thanks for having such great people
on your team.
Andrea P. - Plattsburgh, NY
I only have good things to say about HCR. I got great, useful tips, and I'm on my feet! You guys got me back on my feet. I haven't had to go to the doctor's once HCR started coming here. The aides I had were wonderful. They're very helpful and you don't have to tell them what to do. They come, they see, they do.