HCR Home Care

(800) 270-4904

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    • Home
    • About HCR
      • About Us
      • Awards & Recognition
      • Community Partnerships
      • Corporate Compliance
      • DSRIP Documentation
      • High Tech Home Care
      • History/Timeline
      • Insurance & Billing
      • Senior leadership Team
      • Privacy Practices
      • Testimonials
    • Our Services
      • HCR Services
      • What is Home Care?
      • Nursing Services
      • Palliative Care
      • Pediatric Care
      • Telehealth Monitoring
      • Wound and Ostomy Care
      • Personal Care Services
      • Care Management
      • Medical Social Work
      • Private Pay Options
      • Rehabilitation Services
      • Falls Prevention
      • Joint Replacement
      • Pain Management
      • Parkinson's Disease
      • Stroke Rehabilitation
      • Specialty Care Programs
      • Diabetes Management
      • Cardiac Specialty Team
      • Transcultural Care
      • Veterans Care
    • HCR Careers
    • HCR Cares
    • Locations
      • Serving Patients
    • News & Events
      • HCR News & Events
      • Community Blog
      • Press Releases & News
    • For Providers
    • Thank A Caregiver
    • Contact Us
    • Documents

(800) 270-4904

HCR Home Care

  • Home
  • HCR Careers
  • HCR Cares
  • For Providers
  • Thank A Caregiver
  • Contact Us
  • Documents

Transcultural Care

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For more resources on LGBTQ+ health visit:
http://www.glma.org/
https://www.lgbthealtheducation.org 


It is necessity for our patients to have a home care agency that understands their cultural preferences regarding health care, health information, and health care providers. HCR employs specially trained, culturally competent health care professionals and uses evidence-based health care practices.


HCR’s Transcultural Program is based on Madeleine Leininger’s Theory of Culture Care Diversity and Universality. Our culture-based home care models specifically address Hispanic, African American, and Ukrainian cultures. Transcultural care is especially appropriate for rural/farm communities and the unique culture characterized in these areas.


HCR will respect and support your family traditions, religious beliefs, and facilitate your language requirements. Bilingual staff provide the expert care you expect and deserve. Educational materials and other printed directives are available in Spanish, Ukrainian, and Russian. HCR also understands and supports unique food traditions. Our diabetic and heart-healthy meal plans have been thoughtfully developed according to your cultural preferences.


If you are concerned about respect and support of your cultural requirements, call HCR today. We will provide an effective plan of care to keep you where you want to be – safe and comfortable in your own home. Our goal is to meet patients’ needs in a culturally sensitive manner that is most appropriate for the individual and their families.


Click here for Videos on Transcultural Nursing

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Additional Information

HCR Home Care established the Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning Care Program in order to promote the health and well-being of LGBTQ+ patients served in Rochester and Monroe County. Through the delivery of high quality, LGBTQ+-Affirming Home Health Care services, we are dedicated to providing safe and inclusive environments to help our patients thrive and meet their health care goals.


LGBTQ+ individuals are more likely to delay seeking care out of fear of discrimination, and are at higher health risks of obesity, diabetes, social isolation and depression which puts them at greater risk of further health complications. Our dedicated multidisciplinary home health care staff is certified and trained in LGBTQ+ Cultural Competency by Out Alliance (https://outalliance.org) which helps equip our staff with the tools and knowledge to meet the specific needs of our LGBTQ+ patients.

HCR is committed to providing safe and competent care without prejudice or discrimination of race, color, religion, creed, gender, national origin, disability, sexual orientation, marital or veteran status, age, gender identity, or any other legally protected status. HCR Home Care and HCR Care Management advocate services for transgender patients. We help transgender individuals navigate the process to change identity, and connect individuals with community resources.

For more information and to learn how you or a loved one can benefit from HCR's LGBTQ+ Program, or for more information on advocacy for transgender, contact us at 800-270-4904 and ask for Leslie Alvarado, our LGBTQ+ 

Program Team Leader.

For more resources on LGBTQ+ health visit:
http://www.glma.org/
https://www.lgbthealtheducation.org

Language Services


As a part of HCR’s Transcultural Care Program we offer multiple language services to ease communication barriers. HCR clinicians and paraprofessionals are skilled in the following languages:


► Spanish                               ► Italian

► Ukrainian                             ► German

► French                                 ► Vietnamese

► Russian                               ► American Sign Language (ASL)

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Customer Care

"Dear Lauren and all the beautiful people at HCR...I want to say thank you so much for all you did. You were so caring and patient. [I] will never forget you. [I] love each of you and will certainly recommend you highly."

~ Ilene S. 

HCR Home Care

85 Metro Park, Rochester NY, 14623

Call (800) 270-4904 Fax (888)-705-4843

Copyright © 2020 HCR Home Care 

ALL RIGHTS RESERVED